Frequently Asked Questions

Your order usually reached your doorstep between 2 to 3 working days from the date of order.
Shipping all over Pakistan is free.
You must contact us with within 07 days from the date you placed your order. For further details, please go through the details on Returns & Exchanges page.
- We will gladly accept any unworn, unwashed merchandise with original tags within 07 Days of purchase for a refund or an exchange.
- Pack the merchandise with a copy of the invoice and mention the reason for returning the items.
- All returns should be sent to:
Rang Rasiya
287-A, Street 5, Cavalry Ground,
Lahore, Punjab, Pakistan
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Exchange Voucher of the item's invoice value will be given to the customer asking for an exchange.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 3 working days after receiving the return products.
- For further queries about exchanges and returns, Please contact us at +92 3208833636 (10 AM to 6 PM)
For order cancellation, please contact our customer services department within 18 hours of your order placement.
You can contact us:
- by post, using the postal address: Rang Rasiya
287-A, Street # 5 / Link 10, Cavalry Grounds,
Lahore, Punjab, Pakistan
54810
- using our website contact form
- by telephone, on +92 3208833636
- by email, using support@rangrasiya.com.pk