Returns & Exchanges

- Order can be canceled until it is not Shipped. Once shipped, then customer needs to generate Return request within 07 days of purchase for refund or an exchange.
- We will gladly accept any unworn, unwashed merchandise with original tags within 07 Days of purchase for a refund or an exchange.
- Pack the merchandise with a copy of the invoice and mention the reason for returning the items.
- All returns should be sent to:
Rang Rasiya
287-A, Street 5, Cavalry Ground,
Lahore, Punjab, Pakistan
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Exchange Voucher of the item's invoice value will be given to the customer asking for an exchange.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 3 working days after receiving the return products.
- Items purchased on sale/discount will not be entitled to exchange or refund.
- For further queries about exchanges and returns, Please contact us at +92 3208833636 (10 AM to 6 PM).