Returns, Refunds & Exchanges
- Order cannot be cancelled once shipped.
- For an exchange, the order return request must be generated within 7 days of purchase.
- We will gladly accept any unworn, unwashed merchandise with original tags.
- The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
- Merchandise must be returned via traceable delivery i.e. courier or registered post. Please note that courier charges will not be covered by Rang Rasiya.
- Exchanges will be issued within 7 days after receipt of the exchanged article.
- Items purchased on sale/discount cannot be exchanged.
- NOTE: Items purchased on sale/discount cannot be exchanged
- NOTE: Refunds will only be processed for genuine reasons.
- We don't offer refunds on all items bought online, It can only be exchanged.
All returns must be shipped at:
Rang Rasiya (pvt), 61A, Small Industrial Estate, Opposite Grid Station, Faisalabad.
For international customers:
- International orders are not entitled to exchange or refund.
- All kind of duties and taxes will be borne by the receiver.
- International orders will get delivered within 7-10 working days. (Subjected to the destination's customs)
For further queries about exchanges and returns, please contact us at +92 3208833636 (10am to 6pm PST) Monday - Saturday.